DoctorGPT

Feedback from Patients

Patient 1

The doctor was patient-centred and empathetic toward the father’s concerns but tended to overuse repetition of the father’s responses, which became excessive after a few instances. Overall, the doctor showed understanding and support.

Patient 2

There was excessive repetition in the dialogue, with the doctor echoing the parent’s statements and the parent repeating the doctor’s words, making the conversation feel unnatural.

Patient 3

The repeated use of phrases like “that’s good to hear,” “that’s great to know,” or “I’m glad to hear” made the doctor’s responses feel somewhat scripted and at times insincere.

Feedback from Clinicians

Clinician 1

The doctor provided good reassurance and signposting to gather more history, along with a clear explanation of an innocent murmur. However, while some reassurance felt genuine, overly scripted reflections such as repeating the parent’s words verbatim, undermined the realism of the interaction.

Clinician 2

Further investigations were not necessary in this case. It’s also important to provide a summary and give parents the chance to ask any questions they may have. You demonstrated good empathy toward the father’s concerns.

Clinician 3

The doctor correctly identified the murmur as innocent and covered key symptoms of heart disease, but should have taken a more detailed family and antenatal/postnatal history. The explanation of what a heart murmur is could be clearer, and requesting an echocardiogram was unnecessary in the context of a clearly innocent murmur.

PatientGPT

Feedback from Patients

Patient 1

The father appeared concerned about his son’s initial diagnosis from a previous GP consultation, and this concern was clearly conveyed during this consultation.

Patient 2

The use of “Nah” was unrealistic for a parent, and there was too much paraphrasing, with the parent and doctor unnaturally repeating each other’s sentences.

Patient 3

At times, the father didn’t sound as concerned as expected for the seriousness of the situation. Some of his responses came across as overly relaxed, and he even sounded slightly excited in parts.

Feedback from Clinicians

Clinician 1

The responses were genuine and detailed, but the phrase “I was a bit worried about fluid build up” is unrealistic, as parents typically wouldn’t say this during an innocent heart murmur review.

Clinician 2

NA

Clinician 3

Some unusual phrases were used, such as “I was a bit worried about fluid buildup, but it’s good to know that Jack’s legs, ankles, and feet are all normal,” despite there being no swelling initially.